The Northern Fly Fishing School made us very welcome and everything was straight forward for our half day Guided fishing experience. Marinas passion came through in bucket loads and the infectious joy of landing and then releasing our prize was just sheer joy. Taking Marinas nuggets of knowledge of this river and the tried and tested method of a Klink and Dink, it wasn't long before the River gave up it's jewels. Myself and my wife spent quality time taking in the peaceful River which rewarded us with natures gems of some beautiful Brown trout. Had the pleasure to spend a half days fly fishing with Northern Fly fishing school founder Marina on the River Ure at the Swinton Estate, Masham, North Yorkshire. Maybe even go to the extent of providing extra training as the woman clearly had no intentions of selling us the house and we have now lost out on other opportunities due to the failure of communication. Wilsons should really evaluate this situation and the staff and check the competency levels of their staff. Would not recommend them whatsoever and has even put us off buying properties from them in the future. The woman handling was horrendous, she ignored all of my phone calls and we felt like they were delaying on purpose. Really dragged the whole situation out, no communication from their office whatsoever. Monday arrived, called 4 times and finally received a call back at the end of the day to be told that the vendor is going with the previous buyers. We then were asked to wait until the Monday. We then were told vendor was happy with our offer but wanted to confirm our chain, we confirmed, this was on the Thursday. We could not get through to the agent dealing with the offer. The lady was 10 minutes late, the owner had to let us in, we then placed an offer. Terrible experience with Wilsons estate agents in Coventry, we turned up to view a property. I am delighted with my scooter and would like to thank all the staff foe their help and would most definitely recommend Careco to anyone looking for mobility requirements. We went to pick it up on the following Monday and the lady who attended to us told us Natasha had not stopped trying to get permission to sell it, even calling the head office. To my great surpise we had a phone call to say we could buy the showroom model.
I was thoroughly disappointed as I had set my heart on that model. We left feeling a little disappointed, she called us later to say they were not sure when it would available and that it could be over a month, I thanked her but told her we would try elsewhere. I asked if I could buy the showroom model but she told me this was not company policy. She then sent a email and said she would let us know when she got the reply, she could not have been more helpful.
I chose a scooter an Natasha proceed to go ahead with the order, unfortunately it was out of stock, Natasha tried another branch but to no avail, she also tried another contact but still no joy. There was a great choice and the staff were very helpful particularly Natasha. My husband and I visit Careco in Warrington hoping to purchase a mobility scooter for me.